Contact Us

By phone:

• Sales and Billing Department (9am-1pm and 2pm-6pm Monday-Friday EST) *

+ 1 (613) 482 2085



• Web Hosting Technical Support (Every Day 8am to 11pm EST) *

  + 1 (613) 845 0317



• Level 1 Basic Domain Name Support (9am-1pm and 2pm-6pm Monday-Friday EST) *

+1 (613) 482 2085

* At the time you call us, all our agents might be helping to other clients and all lines might be busy. For this reason, we may have to forward your call to a voice message system, instead of asking you to hold.

Please do not hesitate to leave a message. Any voice message you might have to leave will be replied by a return phone call in 2 hours.

When you leave a message please mention the following list of information:

- domain name
- the reason of the call
- your phone number we can call you back
- your email address we can access you at

We will get back to you ASAP.

** Some domain name questions might need an expert answer. If a Domain Name has a complicated situation because of Registrant-Admin relations, Trade Mark issues or similar reasons, you should report these issues by email to support@sibername.com.

In case an issue has a need for immediate expert answer, please call our Director of Operations Bulent Turkoglu at the on-call phone listed above.

Calls will be answered or returned between the on-call service hours listed above.

Address

Sibername.com - 275 Slater Street, Suite 900, Ottawa, ON, K1P 5H9, CANADA
Fax: 1 (866) 680 1880

UK Office

Phone: (1628) 566-150
Address: Suite 555, 5 High Street, Maidenhead SL6 1JN, ENGLAND, EU